King Koil Natural Willow Haven Plush Mattress

We believe you should feel confident buying when you're ready—not worry about whether the price might change tomorrow.

Because Mattress Home works closely with our manufacturers and follows authorized pricing programs, you can shop with confidence knowing you're receiving competitive, brand-backed pricing.

If the identical product you purchase from Mattress Home is advertised at a lower price by Mattress Home or an authorized Florida brick-and-mortar retailer within 30 days of delivery, we'll gladly refund the difference.

Simple. Transparent. Worry-free.

How It Works

To qualify for a Price Assurance adjustment:

• The product must be identical (same brand, model, size, and comfort).
  
• The lower price must be publicly advertised by Mattress Home or an authorized Florida brick-and-mortar retailer.
  
• The product must be new, in stock, and available for immediate purchase at the time of your request.
  
• Requests must be submitted within 30 days of delivery.
  
• One price adjustment is permitted per purchase.
  
• Requests must be made before a Comfort Exchange has been initiated.
  

Approved price adjustments are credited back to the original method of payment.

Price Assurance Exclusions

Our 30-Day Price Assurance does not apply to:

• Clearance, outlet, floor models, open-box, refurbished, used, or final sale merchandise.
  
• Flash sales, doorbuster promotions, or limited-time offers not actively supported by Mattress Home.
  
• Coupon codes, influencer offers, affiliate promotions, membership pricing, employee discounts, or loyalty rewards.
  
• Bundle pricing, package discounts, rebates, gift-with-purchase offers, financing incentives, or deferred-interest promotions.
  
• Delivery, setup, removal, taxes, or other service-related charges.
  
• Pricing errors, typographical mistakes, or obvious advertising errors.
  
• Products sold through online marketplaces, warehouse clubs, liquidation outlets, auction platforms, or unauthorized resellers.
  
• Pricing from retailers that are not authorized dealers for the manufacturer.
  
• Special-order products, custom merchandise, and non-stock sizes, which are subject to separate policies.
  
• Price comparisons that do not reflect the total delivered purchase price, including any required delivery or service charges.
  

Shop With Confidence

Our goal isn't simply to offer competitive pricing—it's to give you confidence in your purchase.

Our 120-Night Comfort Exchange protects your comfort.

Our 30-Day Price Assurance protects your timing.

Together, they allow you to purchase with confidence, knowing Mattress Home stands behind both your comfort and your investment.

Questions About Pricing?

Our Sleep Consultants are happy to answer any questions about pricing, current promotions, or our Price Assurance Program before you make your purchase. We're here to help you make an informed decision with complete confidence.

We understand that choosing the perfect mattress takes time. That's why Mattress Home offers our 120-Night Comfort Exchange Program, giving you the confidence to make the right choice for your sleep.

If your new mattress isn't the perfect fit, you may exchange it one time within 120 nights of delivery, provided it meets the requirements of our Comfort Exchange Program.

Mattress Home White Glove Exchange Service

Unlike many retailers, Mattress Home manages the entire exchange process for customers within our local Florida delivery area.

Our professional delivery team will:

• Deliver your replacement mattress
  
• Remove your exchanged mattress
  
• Handle all transportation and manufacturer return logistics
  
• Complete the exchange during a single scheduled visit
  

To protect the integrity of the exchange process, exchanged mattresses cannot be brought to one of our stores to avoid applicable exchange fees. All exchanges must be completed by Mattress Home's professional delivery team.

Comfort Exchange Fee

A one-time Comfort Exchange fee applies to all approved exchanges.

• 7% Comfort Exchange Fee on most mattress sizes.
  
• 25% Comfort Exchange Fee for California King and Split California King mattresses due to the additional handling and transportation required.
  

Delivery charges may apply based on your location.

Nationwide & Outside Our Local Delivery Area

Customers outside Mattress Home's local Florida delivery area—including nationwide deliveries—remain fully eligible for our 120-Night Comfort Exchange Program.

However, customers are responsible for arranging and paying for transportation of the exchanged mattress to the Mattress Home warehouse in Florida. Mattress Home does not coordinate or provide pickup or return logistics for exchanges outside our local delivery area.

Once the exchanged mattress has been received and inspected, your replacement mattress will be prepared according to our standard exchange process.

Exchange Requirements

To qualify for the 120-Night Comfort Exchange Program:

• The mattress must be clean and free of stains, tears, or abuse.
  
• A mattress protector is strongly recommended to help preserve exchange eligibility.
  
• Only one Comfort Exchange is permitted per mattress purchase.
  
• The replacement mattress must be of equal or greater value. Price differences apply where applicable.
  

Sleep With Confidence

Our Comfort Exchange Program is designed to give you peace of mind. While most customers quickly find the perfect mattress, we're here to help if your comfort needs change after sleeping on it at home.

exceptional service doesn't end when your purchase is complete—it continues through delivery, professional setup, and ongoing support, long after your new mattress arrives.

Unlike many retailers who rely on third-party delivery companies, Mattress Home owns and operates its own delivery fleet throughout Florida. Our uniformed delivery professionals are Mattress Home employees—not outsourced contractors—and are professionally trained to deliver, install, and care for your purchase with the same professionalism and attention to detail you experienced in our showroom.

Local Delivery Options

Door Delivery - Starting at $49.99

Your purchase is delivered to your front door or garage.

White Glove Delivery - Starting at $99.99

Includes:

• In-room delivery
• Professional setup
• Removal of all packaging materials
• Removal of the same number of replacement mattress and foundation pieces being delivered
  

White Glove + Adjustable Base Setup - Starting at $149.99

Includes:

• Professional adjustable base assembly
  
• Complete mattress installation
  
• Removal of all packaging materials
  
• Removal of the same number of replacement mattress and foundation pieces being delivered
  

Additional mattress, foundation, furniture, or miscellaneous item removal beyond the replacement pieces delivered is available for an additional charge.

Delivery Area

Delivery pricing is based on your delivery ZIP code.

The pricing above applies to customers within Mattress Home's primary Florida delivery area. Deliveries outside our standard service area may require additional distance-based delivery charges, which will always be confirmed before your order is scheduled.

Nationwide Delivery

Mattress Home proudly serves customers throughout the United States.

Depending on the product and destination, your order will be delivered either directly from the manufacturer or through one of our carefully selected white-glove delivery partners. Every order is managed and supported by the Mattress Home team from purchase through final delivery to help ensure a smooth experience.

Estimated Delivery Time

Most in-stock products are available for next-day delivery throughout our primary Florida delivery area.

Most in-stock products are available for next-day delivery throughout our primary Florida delivery area. Special-order products typically arrive within 10–14 business days, although lead times may vary by manufacturer, product availability, and destination.

Why Customers Choose Mattress Home Delivery

• Company-owned Florida delivery fleet
  
• Professionally trained Mattress Home delivery specialists
  
• White Glove delivery and setup available
  
• Packaging removal included with White Glove delivery
  
• Optional removal of your replaced mattress and foundation
  
• Nationwide delivery available on qualifying products
  
• Dedicated Mattress Home support from purchase through delivery

Questions About Delivery?

Our Sleep Consultants are happy to answer any questions about delivery options, estimated lead times, setup services, or scheduling before you place your order. Our goal is to make receiving your new purchase as simple, convenient, and stress-free as possible.

Your purchase is backed by the manufacturer's limited warranty, which covers qualifying defects in materials and workmanship as defined by the manufacturer.

Manufacturer Warranty:

King Koil

• 10 Years

Mattress Home Warranty Assistance

If you ever experience a warranty concern, Mattress Home is here to help. Our team prepares and submits your warranty claim directly to the manufacturer at no additional charge, helping ensure all required documentation is complete before submission.

Required Documentation

To begin a warranty claim, we'll need:

• Proof of purchase
  
• Mattress law tags
  
• Photographs of the product
  
• Photographs of the foundation or support system (when applicable)
  
• Photographs of the reported concern
  
• Any additional documentation requested by the manufacturer
  

Warranty claims cannot be submitted until all required documentation has been received.

Warranty Decisions

All warranty claims are reviewed and decided exclusively by the manufacturer in accordance with the terms and conditions of its limited warranty. Mattress Home assists throughout the process but does not determine warranty eligibility or final claim decisions.

Optional In-Home Documentation Service

If you're unable to provide the required photographs, Mattress Home offers an optional in-home documentation service for a fee.

A member of our delivery team will visit your home to collect the documentation required for your warranty submission. This service is limited to documentation collection only and does not include a warranty inspection or determination of warranty eligibility.

We're Here to Help

Our goal is to make the warranty process as simple and stress-free as possible by guiding you through every step—from gathering the required documentation to submitting your claim and supporting you until the manufacturer's final decision.