• One exchange allowed per original mattress purchase
• Valid within 120 nights of delivery
• Minimum 30-night adjustment period required
• Exchanges only. No refunds
• Replacement must be equal or greater value

If selecting a higher-priced mattress, you simply pay the difference.

Your body needs time to adjust to proper spinal alignment and new materials.

Most comfort concerns resolve within the first few weeks.

We strongly recommend sleeping on your new mattress consistently before making a decision.

To remain eligible for exchange:

• Mattress must be clean and undamaged
• No stains, odors, tears, or structural damage
• Law tag must remain attached
• Proper foundation must be used

Mattresses showing heavy staining, infestation, or misuse cannot be exchanged for health and safety reasons.

To cover transportation, inspection, and handling:

• A 7% restocking fee applies
• A re-delivery fee applies based on your selected service level

These fees allow us to offer a structured exchange program while maintaining product quality standards.

The following categories are excluded:

• Adjustable bases
• Pillows, sheets, and protectors
• Furniture
• Clearance and final sale merchandise
• Special order or non-stock items
• Floor models
• Warranty replacements

Many comfort concerns can be resolved with:

• Proper foundation support
• Pillow adjustments
• Base positioning
• Minor break-in time

If you are unsure, we encourage you to speak with our team before initiating an exchange.