30 Night Comfort Exchange Guarantee
On average, we spend around 1/3 of our lives in bed so it’s important that you choose the right one. Our unique 30 Night Comfort Guarantee has been designed to make choosing a new mattress stress-free and simple. It gives you the time to get used to your new mattress to make sure it really is the right one for you. If you’re not happy towards the end of the 30 nights and feel it is the wrong comfort level for you, then our guarantee means it can be replaced. Read on for more information. At Half Price Mattress we make your comfort our priority!
Terms and Conditions
The following conditions apply:
- Valid proof of purchase must be provided.
- A one-time Restocking fee of $150 will be billed for all exchanges.
- A mattress protector must be purchased from Half Price Mattress at the same time as your new mattress in order for the 60 Night Comfort Guarantee to be valid.
- Delivery and pick-up fees will be charged separately
- If your new order is more expensive than your old one, we will require payment for the difference in price.
- We are unable to make any refund where the new mattress is less expensive than the original. Any price difference cannot be made up with a second bed or associated products.
- The Comfort Guarantee is not valid on warranty exchanges, clearance merchandise, floor models, pillows, mattress protectors, power/adjustable bases, furniture and other accessories.
- We will only exchange your mattress under this guarantee once.
- The mattress needs to be slept on for a minimum of 10 nights (to allow your body to adjust to the new mattress) and a maximum of 60 nights from the date the mattress was delivered.
- A mattress that is damaged or soiled in anyway, will be exempt from the 60 night comfort exchange guarantee.
- The Comfort Exchange is only valid at the Store of purchase.
- The Owner or Manager of the Half Price Mattress store from where the mattress was purchased shall have absolute discretion as to the application of these terms and conditions.
If you have any questions about our Comfort Exchange Guarantee, please Contact us.